Warranty
All Danny Gray seats have a One Year Limited Warranty against defects in material and workmanship.
Leather Goods Disclaimer
Leather is a natural material and is therefore subject to change from hide to hide and with daily use. Changes in the color of the leather and signs of wear are normal. Irregularities in the consistency and depth of the color in each seat should not be considered a fault but inherent of the natural beauty of leather products.
Return Policy
At Danny Gray your satisfaction is always guaranteed. We know that a seat is a personal addition to your motorcycle and sometimes it is necessary to return or exchange an item.
All stock seats need to be returned to the original dealer where you seat was purchased.
We want to make it easy for you to get the right seat for your bike, and we’ll be as brief in describing that process, as our attorneys will allow. If you purchase a standard seat directly from Danny Gray, via our website or phone, you have up to 30 days after receiving it to let us know if you are dissatisfied in any way*. In that unlikely event, we ask that you contact us by calling
1-888-443-2669 or email
info@dannygray.com.
If the product was bought through a dealer, please work directly with that dealer in returning your product.
If the product is to be returned, we will issue a Return Authorization number and a call tag for the seat to be shipped back to us. Once the product is received, we will call or email you regarding the results of our inspection. Shipping will not be refunded for returned products.
As long as the seat, as we like to say, has not been ‘junked up’ (i.e. been modified or misused, damaged by an accident, or damaged from "an act of Nature", e.g., flood, tornado, earthquake, fire, etc.), shows only normal wear and tear, and returned within the time frame above in its original condition and packaging, we’ll exchange it for a another product of equal or lesser value or offer a refund based upon the original payment method. Any modifications to the Product will void the warranty.
*NOTE: This policy is not applicable for modified standard seats or custom seats.
Shipping Policy
Each Danny Gray seat is handcrafted 100% in the US at our facility in Southern California. Most orders are shipped within 7-10 business days after the order is received and verified. Depending on the seat style, stitch pattern, and leather type, we do ship some orders faster but please be patient as we make your seat to very exacting specifications to help ensure your 100% satisfaction.
We ship via UPS or United States Postal Service (USPS). We ship to all valid physical addresses within the United States.
In U.S. – UPS
Outside of U.S. – USPS
Terms and Conditions of Sale
HERE COMES THE LAWYER TALK. PLEASE READ THESE TERMS AND CONDITIONS OF SALE VERY CAREFULLY.
THE TERMS AND CONDITIONS OF SALE ARE LIMITED TO THOSE CONTAINED HEREIN. ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY CUSTOMER ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN.
BY ACCEPTING DELIVERY OF YOUR DANNY GRAY PRODUCT, CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS OF SALE UNLESS CUSTOMER AND DANNY GRAY HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN.
These Terms and Conditions of Sale constitute a binding contract between Customer and Danny Gray. Customer accepts these Terms and Conditions of Sale by making a purchase, placing an order or otherwise shopping on Danny Gray’s Website (the "Site").
These Terms and Conditions of Sale are subject to change without prior notice, except that the Terms and Conditions of Sale posted on the Site at the time Customer initially places or modifies an order will govern the order in question.
These Terms and Conditions of Sale constitute the entire agreement between Customer and Danny Gray relating to the Terms and Conditions of Sale of products on the Site. Customer consents to receiving electronic records, which may be provided via a Web browser or e-mail application connected to the Internet.
Customer may issue a purchase order for administrative purposes only. Additional or different terms and conditions contained in any such purchase order will be null and void. Customer agrees that the Terms and Conditions of Sale contained herein and in Danny Gray’s invoice or other documentation will control. No course of prior dealings between the parties and no usage of trade will be relevant to determine the meaning of these Terms and Conditions of Sale or any purchase order or invoice related thereto. For the purpose of these Terms and Conditions of Sale, "Customer" means the person or entity that purchases, places an order or otherwise shops at Danny Gray’s website.
CHOICE OF LAW AND FORUM
These Terms and Conditions of Sale shall be governed by and construed in accordance with the laws of the State of California, excluding its conflicts of law rules. Customer expressly agrees that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms and Conditions of Sale or Customer's use of this site shall be filed only in the state or federal courts located in the State of California, and Customer further agrees and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.
SHIPMENTS RISK OF LOSS
When Customer places an order, the order will be shipped to an address designated by Customer as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to Customer upon delivery of the items to the carrier. Customer is responsi
